Support
Need help with WedGen? We're here.
Email: help@wed-gen.com
Response time: within 2 business days.
Publisher: Radharaman Technologies Private Limited, India.
Common questions
How do I get in?
WedGen is invite-only. A host of your wedding shares an invite link/code that signs you into that event with the right role. You log in with your phone number and a one-time code.
I didn't get my OTP.
Check signal and that the number is correct; wait a moment and tap resend. If it still doesn't arrive, email us with your number and we'll help.
How do I RSVP for my family?
On your Home screen the guided card walks you through RSVP → travel → ID. You can add the family members coming with you, and each is tracked for rooms and rides.
How is my government ID handled?
Sharing an ID is optional and only for check-in. It's stored encrypted; no one views the image inside the app — only a present/missing status. It's deleted 7 days after the last function. See the Privacy Policy.
How do I delete my account?
Menu → Settings → Delete account, or email us. See Delete your account.
How do I report a problem or someone's content?
Every photo, message, and profile has a Report and Block option. We review reports and act, typically within 24 hours.